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Answers / Solutions / Guide

Q. Who is Podaurora.com?
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Podaurora is a premium print-on-demand brand specializing in made-to-order apparel, drinkware, accessories and home décor — focused on personalized & collaborative art-driven products.

Q. What is Print-on-Demand (POD)?
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Products are produced only after an order is placed — reducing waste and ensuring each item is custom-printed per your design or customization choices.

Q. What types of products can I customize?
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We support: apparel (T-shirts, hoodies), drinkware (mugs, tumblers), accessories (hats, bags), and home décor (pillows, throws, prints).

Q. Can I upload my own design?
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Yes — upload PNG/JPEG or use our designer tool. For best print quality use high-resolution images (transparent PNGs are supported).

Q. How do I place an order?
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Select a product → customize → add to cart → checkout. Production begins after payment confirmation.

Q. Can I change or cancel my order?
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Only before production starts (usually within 12 hours). Contact aurora@podaurora.com immediately to request cancel/change.

Q. Payment methods?
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We accept major credit cards (Visa, MasterCard, AmEx), PayPal, and other secure methods shown at checkout.

Q. How long does shipping take?
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Production: 2–4 business days. US shipping: typically 3–7 business days. International varies by destination.

Q. Will I receive a tracking number?
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Yes — tracking is emailed once your order ships. Allow up to 24 hours for carrier tracking activation.

Q. Return policy?
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Custom items: no returns for wrong size or change of mind. If damaged/defective/misprinted, we offer replacement or refund within 7 days (with photos).

Q. My product arrived damaged — what now?
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Contact support within 7 days with photos. We'll verify and issue replacement or refund as appropriate.

Q. How does Artist Collaboration work?
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We partner with artists for exclusive drops. Artists submit work, we handle production & fulfilment, and artists receive royalties per sale.

Q. Can I apply as an artist?
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Yes. Send your portfolio to aurora@podaurora.com with subject “Artist Collaboration”. We review portfolios and contact selected creators.

Q. Do artists keep rights?
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Yes — artists retain ownership. We use a non-exclusive license for production/distribution during the collaboration period.

Still have questions?

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Seraphina Black

Seraphina Black works from a Victorian greenhouse in London, exploring the delicate line between life and decay. Her intricate line work draws inspiration from 19th-century botanical illustrations and occult symbolism.

podaurora artist Ryu Tanaka

Ryu Tanaka

RYU TANAKA

Digital Surrealist | Tokyo

Ryu Tanaka explores the emotional landscape of a world increasingly shaped by technology. Combining liquid chrome forms, soft gradients and luminous reflections, he creates dreamlike environments that exist somewhere between reality and imagination.

Inspired by early internet aesthetics, Y2K futurism and contemporary digital culture, Ryu’s work seeks to humanize technology rather than fear it. His visual language is smooth, immersive and intentionally calming—a response to the noise and speed of modern life.

For PODAURORA, Ryu transforms these digital dreamscapes into wearable art, allowing people to carry a vision of tomorrow into everyday life.

Kaelo X

Kaelo X is a Berlin-based artist known for transforming urban fragments into bold visual narratives.

Drawing inspiration from graffiti, torn posters, vintage advertisements and contemporary street culture, his work combines chaos and harmony through layered neo-pop collages.

His collections for PODAURORA are designed as wearable art—pieces that celebrate individuality, creative rebellion and self-expression.

For Kaelo, every torn poster, faded sticker and spray-painted wall contains a story waiting to be remixed into something new.

Julian Hayes

Born in Copenhagen and currently operating out of a converted industrial loft in Brooklyn, Julian Hayes has spent the last decade mastering the art of subtraction. With a background in structural engineering before turning to fine arts, Julian views the canvas—and now the garment—not as a surface to fill, but a space to define.

His signature style, often referred to as “Visual Silence,” relies exclusively on gradients of charcoal, slate, and jet black. Julian challenges the viewer to find peace in the void.

“In a world screaming for attention, silence is the ultimate rebellion,” Hayes says. For the PODAURORA × Hayes capsule, he has digitally remastered his large-scale ink wash paintings, ensuring that the heavy textures of the original canvas are palpable on our organic cotton silhouettes.

Elara Vane

Elara Vane is a contemporary abstract artist based in Valencia, Spain, known for her fearless use of saturation and light. Rejecting the rigidity of traditional oil painting, Elara works primarily with water-reactive pigments and natural dyes, allowing gravity and evaporation to co-author her pieces.

Her philosophy is rooted in the concept of Saudade—a nostalgic longing for a moment that has passed. Her work attempts to freeze the “Solar Flare” of a summer evening or the chaotic beauty of a blooming garden.

For the PODAURORA Collaboration, Elara pushed the limits of our pigment-printing technology. The collection features her ‘Liquid Light’ series, designed to evoke a sense of warmth and optimism. Each piece is not just a garment, but a portable sunset, intended to bring the vibrancy of the coast to the gray of the city.

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