Return Policy
Inquiries / Support / Collaboration
POD (Print-on-Demand) Disclaimer:
Since each item is uniquely made to order, we are
unable to accept returns for incorrect size, color, or change of mind.
However, if you receive a defective or damaged product, we will provide a free replacement or full refund within 7 days.
01
How to Return
- Contact Us: Notify us within 3 days of delivery.
- Authorization: We will provide a Return Authorization Number (RAN).
- Return Shipping: Ship to the provided address.
02
Refund Process
- Inspect: We assess the item's condition upon arrival.
- Resolution: If confirmed faulty, you get a replacement or refund.
- Timing: Processed within 3 working days.
03
Shipping Costs
Faulty Items: We cover standard tracked shipping.
(No reimbursement for express shipping).
Other Returns: Customer covers costs for change of mind.
04
Cancellations
Only possible Before Production.
- How to Cancel: Email or call immediately.
- Produced? Cannot be cancelled.
- Post-Delivery: Requires authorization.
05
Collection
We can arrange collection (cost deducted), or use your own carrier (insure it).